Garantija


Garantijas serviss

  • Interneta veikals Ratini.lv saskaņā ar Latvijas likumdošanu, visām precēm sniedz 2 gadu (24 mēneši) bezmaksas garantijas servisu.
  • Garantija neattiecas uz preču bojājumiem, kas radušies neuzmanīgas lietošanas dēļ.
  • Uzmanību! Pirms lietošanas ,lūdzu, iepazīstieties ar preces lietošanas pamācību! 
  • Nepareizas lietošanas dēļ var tikt atteikta garantijas apkalpošana.
  • Garantijas noteikumi neattiecas uz materiāliem, kuri var nolietoties dabiskā ceļā.
  • Bojājumu gadījumā nedodiet preci labot trešajām personām.
  • Saglabājiet pirkuma un garantijas dokumentus, kas ir jāiesniedz pie garantijas remonta noformēšanas.
  • Ja ir nepieciešamība pēc preču remonta precei, kas ir iegādāta interneta veikalā Ratini.lv un precei ir beidzies garantijas termiņš, tad remonts būs par maksu. Par remonta izmaksām Jūs informēs individuāli.


Ja precei, kas iegādāta mūsu interneta veikalā, ir konstatēti rūpnīcas defekti, lūdzu, sūtiet defekta bildes un problēmas aprakstu uz info@ratini.lv


Preču atgriešana

  • Ja prece, kuru iegādājāties Ratini.lv, Jums nederēja vai neatbilda normatīvtehniskajos dokumentos noteiktajām prasībām, Jums ir tiesības 14 dienu laikā to atgriezt mums atpakaļ un saņemt atpakaļ naudu.
  • Jums prece jāatgriež atpakaļ oriģināliepakojumā un jāuzraksta iesniegums par preces atgriešanu.
  • Piegādes izmaksas netiek atmaksātas.
Preces netiks pieņemtas atpakaļ, ja:
  • prece tika lietota;
  • prece tika sabojāta;
  • netika saglabātas preces lietošanas īpašības;
  • zaudēts preces izskats;
  • no tās ir noņemtas oriģinālās etiķetes.
  • Ja viss ar preci būs kārtībā, mēs Jums pārskaitīsim atpakaļ konkrēto naudas summu uz Jūsu bankas kontu  30 dienu laikā no preces atgriešanas dienas.
@2011 IK KENI
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